Terms And Conditions

Effective Date: May 2026
Last Updated: May 2026

These Terms & Conditions (“Terms”) govern your access to and use of the website operated by Maison Élyras (“Maison Élyras”, “we”, “our”, or “us”), accessible at qtnqgf-fu.myshopify.com (the “Website”).

By accessing, browsing, or purchasing from this Website, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms, including all policies referenced herein.

If you do not agree with these Terms, you must immediately discontinue use of the Website and services.

1. ELIGIBILITY TO USE THE WEBSITE

By using this Website, you represent and warrant that:

  • you are at least the age of majority in your province or territory of residence in Canada;
  • you possess the legal capacity to enter into binding agreements;
  • all information provided by you is accurate, complete, and current.

Maison Élyras reserves the right to refuse service, suspend accounts, or cancel orders at its sole discretion.

2. NATURE OF BUSINESS

Maison Élyras operates as an online e-commerce retailer utilizing third-party suppliers, fulfillment centers, and logistics partners to process and deliver products to customers.

As part of our operational model:

  • products may be shipped directly from international suppliers or distribution partners;
  • packaging, shipping origin, and delivery times may vary depending on the supplier and fulfillment location;
  • certain products may arrive in separate shipments.

By placing an order, you acknowledge and accept this fulfillment structure.

3. ONLINE STORE TERMS

You agree not to use the Website or products for any unlawful, fraudulent, abusive, or unauthorized purpose.

You may not:

  • violate any applicable laws or regulations;
  • infringe intellectual property rights;
  • upload malicious code, viruses, or harmful software;
  • interfere with Website security or functionality;
  • misuse customer support or ordering systems.

Violation of these Terms may result in immediate termination of access to our services.

4. PRODUCT INFORMATION & AVAILABILITY

Maison Élyras makes reasonable efforts to ensure that product descriptions, pricing, images, and availability are accurate.

However, we do not guarantee that:

  • product descriptions are error-free;
  • colors displayed on your device accurately represent actual products;
  • all items will always remain in stock.

Products offered on the Website may:

  • be available in limited quantities;
  • be discontinued without notice;
  • vary slightly in appearance due to manufacturing or display differences.

Maison Élyras reserves the right to limit quantities or refuse sales at its discretion.

5. PRICING & SERVICE MODIFICATIONS

All prices listed on the Website are subject to change without prior notice.

Maison Élyras reserves the right to:

  • modify or discontinue products or services;
  • adjust pricing at any time;
  • limit promotional offers;
  • cancel pricing errors or incorrect listings.

We shall not be liable for any modification, suspension, or discontinuation of products or services.

6. ORDERS & PAYMENT

All orders placed through the Website are subject to acceptance and availability.

Maison Élyras reserves the right to:

  • refuse or cancel any order;
  • limit quantities purchased;
  • reject suspicious or fraudulent transactions.

By placing an order, you agree to provide accurate billing, shipping, and payment information.

Failure to provide accurate information may result in delays or order cancellation.

7. SHIPPING & DELIVERY

Maison Élyras currently ships exclusively within Canada.

Estimated delivery times are provided for informational purposes only and are not guaranteed.

As Maison Élyras works with international suppliers and fulfillment partners, shipping times may vary depending on:

  • supplier processing times;
  • customs clearance procedures;
  • carrier delays;
  • destination province or territory.

Maison Élyras shall not be held liable for delays caused by third-party logistics providers or circumstances beyond our reasonable control.

Additional details regarding shipping procedures are outlined in our separate Shipping Policy.

8. RETURNS & REFUNDS

Eligible returns and refunds are governed by our separate Return & Refund Policy.

Maison Élyras reserves the right to refuse unauthorized returns or returns that do not comply with our return requirements.

9. THIRD-PARTY SERVICES & LINKS

The Website may contain links to third-party services, platforms, or websites.

Maison Élyras is not responsible for:

  • third-party content;
  • external policies or practices;
  • third-party services or products.

Users access third-party services at their own risk.

10. USER SUBMISSIONS

By submitting reviews, comments, suggestions, feedback, images, or other materials to Maison Élyras, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, publish, and display such content for commercial or promotional purposes.

Maison Élyras is under no obligation to maintain submitted content in confidence or provide compensation for submissions.

11. PERSONAL INFORMATION

Personal information submitted through the Website is handled in accordance with our Privacy Policy.

Maison Élyras implements reasonable safeguards to protect customer data; however, no method of electronic transmission or storage can be guaranteed to be completely secure.

12. PROHIBITED ACTIVITIES

You may not use the Website:

  • for unlawful purposes;
  • to violate Canadian laws or regulations;
  • to infringe intellectual property rights;
  • to engage in fraudulent conduct;
  • to transmit harmful software or malicious code;
  • to harass, abuse, threaten, or discriminate against others;
  • to interfere with Website security systems.

Maison Élyras reserves the right to investigate and take legal action against prohibited conduct.

13. DISCLAIMER OF WARRANTIES

The Website, products, and services are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied.

To the fullest extent permitted under applicable Canadian law, Maison Élyras disclaims all warranties, including but not limited to:

  • merchantability;
  • fitness for a particular purpose;
  • non-infringement;
  • uninterrupted or error-free operation.

We do not guarantee that the Website will always be secure, uninterrupted, or free from technical issues.

14. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Maison Élyras, its owners, affiliates, suppliers, employees, contractors, and partners shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

  • use of the Website;
  • purchase or use of products;
  • shipping delays;
  • service interruptions;
  • data loss;
  • unauthorized access to personal information.

Our total liability shall never exceed the amount paid by the customer for the relevant order.

15. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Maison Élyras and its affiliates, employees, suppliers, and service providers from any claims, damages, liabilities, losses, or expenses arising from:

  • your breach of these Terms;
  • your misuse of the Website;
  • your violation of applicable laws or third-party rights.

16. TERMINATION

Maison Élyras reserves the right to terminate or suspend access to the Website and services at any time, without prior notice, for any violation of these Terms or applicable laws.

17. GOVERNING LAW

These Terms shall be governed and interpreted in accordance with the laws of Canada, without regard to conflict of law principles.

Any disputes arising in connection with these Terms or use of the Website shall be subject to the exclusive jurisdiction of the competent courts within Canada.

18. SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, the remaining provisions shall remain fully valid and enforceable.

19. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, Shipping Policy, and Return & Refund Policy, constitute the complete agreement between you and Maison Élyras regarding use of the Website and services.

20. CHANGES TO THESE TERMS

Maison Élyras reserves the right to amend, revise, or update these Terms at any time without prior notice.

Changes become effective immediately upon publication on the Website.

Continued use of the Website following any modifications constitutes acceptance of the revised Terms.

21. CONTACT INFORMATION

For questions regarding these Terms & Conditions, please contact:

Maison Élyras
Website: qtnqgf-fu.myshopify.com
Email: info@maison-élyras.com