Privacy Policy

Effective Date: May 2026
Last Updated: May 2026

This Privacy Policy describes how Maison Élyras (“Maison Élyras”, “we”, “our”, or “us”) collects, uses, processes, discloses, and safeguards your personal information when you access or use our website located at qtnqgf-fu.myshopify.com (the “Website”), including any purchases, communications, or services related thereto.

Maison Élyras is committed to protecting your privacy and ensuring that your personal information is handled in a secure, transparent, and lawful manner in accordance with applicable privacy and data protection laws.

By accessing or using our Website, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect and process the following categories of personal information:

1.1 Information You Voluntarily Provide

When you place an order, create an account, subscribe to communications, or otherwise interact with our Website, you may provide us with information including:

  • Full name
  • Billing address
  • Shipping address
  • Email address
  • Telephone number
  • Payment information
  • Order history
  • Account login credentials
  • Communications submitted to customer support

1.2 Automatically Collected Information

When you access or browse the Website, certain information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Geographic location
  • Referral source
  • Website usage and browsing behavior
  • Cookies and tracking technologies

2. HOW WE USE YOUR INFORMATION

Maison Élyras may use personal information for legitimate business purposes, including but not limited to:

  • Processing and fulfilling orders
  • Managing payments and transactions
  • Providing customer support
  • Communicating order confirmations and shipping updates
  • Improving Website functionality and user experience
  • Personalizing content and recommendations
  • Detecting and preventing fraud, abuse, or unauthorized activity
  • Conducting analytics and business operations
  • Sending marketing and promotional communications where permitted by law
  • Complying with legal and regulatory obligations

We process personal information only where we have a lawful basis to do so.

3. PAYMENT PROCESSING

Payments made through the Website are securely processed by authorized third-party payment service providers.

Maison Élyras does not directly store full credit card numbers or sensitive payment credentials on its servers.

By submitting payment information, you represent and warrant that:

  • you are legally authorized to use the selected payment method;
  • the information provided is accurate and complete.

Any applicable taxes, customs duties, import charges, or governmental fees associated with purchases remain the sole responsibility of the customer.

4. COOKIES AND TRACKING TECHNOLOGIES

The Website uses cookies, pixels, analytics tools, and similar technologies to improve functionality, performance, and user experience.

These technologies may be used to:

  • recognize returning visitors;
  • remember user preferences;
  • analyze traffic and Website performance;
  • personalize content and advertisements;
  • improve security and fraud prevention.

You may disable cookies through your browser settings; however, certain portions of the Website may not function properly as a result.

Third-party service providers integrated into our Website may also use cookies in accordance with their own privacy policies.

5. DISCLOSURE OF PERSONAL INFORMATION

Maison Élyras does not sell or rent personal information to third parties.

We may share personal information with trusted third-party service providers solely for purposes necessary to operate our business, including:

  • payment processors;
  • shipping and logistics providers;
  • website hosting services;
  • analytics providers;
  • marketing platforms;
  • customer support providers;
  • fraud prevention and cybersecurity providers.

All third parties are required to maintain appropriate confidentiality and security measures.

We may also disclose personal information where required to:

  • comply with applicable law or legal process;
  • respond to lawful governmental requests;
  • protect the rights, property, or safety of Maison Élyras, customers, or others;
  • investigate violations of our Terms or policies.

6. INTERNATIONAL DATA TRANSFERS

Your personal information may be transferred to, stored in, or processed in countries outside your jurisdiction of residence, including jurisdictions that may have different data protection laws.

Where required by applicable law, appropriate safeguards will be implemented to protect transferred personal information.

By using the Website, you consent to such transfers where legally permitted.

7. DATA RETENTION

Maison Élyras retains personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including:

  • completing transactions;
  • maintaining business and financial records;
  • complying with legal obligations;
  • resolving disputes;
  • enforcing agreements and policies.

When personal information is no longer required, it will be securely deleted, anonymized, or destroyed in accordance with applicable laws.

8. DATA SECURITY

Maison Élyras implements commercially reasonable administrative, technical, organizational, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction.

Despite these efforts, no method of electronic transmission or storage can be guaranteed to be completely secure. Accordingly, Maison Élyras cannot guarantee absolute security.

9. YOUR PRIVACY RIGHTS

Subject to applicable law, you may have the right to:

  • request access to your personal information;
  • request correction of inaccurate or incomplete information;
  • request deletion of your personal information;
  • object to or restrict certain processing activities;
  • withdraw consent where processing is based on consent;
  • request portability of your personal information;
  • opt out of marketing communications.

Requests may be submitted to:

info@maison-élyras.com

Maison Élyras reserves the right to verify the identity of individuals submitting requests before responding.

10. MARKETING COMMUNICATIONS

Where legally permitted, Maison Élyras may send promotional emails regarding:

  • new collections;
  • special offers;
  • seasonal campaigns;
  • product launches;
  • company updates.

You may unsubscribe from marketing communications at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

11. THIRD-PARTY WEBSITES

The Website may contain links to third-party websites or services that are not owned or controlled by Maison Élyras.

We are not responsible for the privacy practices, policies, content, or security of third-party websites. Users access such websites at their own risk.

12. CHILDREN’S PRIVACY

The Website and services are not directed toward individuals under the age of 13.

Maison Élyras does not knowingly collect personal information from children. If we become aware that personal information has been collected from a child without appropriate parental consent, such information will be deleted promptly.

13. INTELLECTUAL PROPERTY

All Website content, including but not limited to text, graphics, logos, product images, videos, branding, trademarks, designs, software, and other materials, are the exclusive property of Maison Élyras or its licensors and are protected under applicable intellectual property laws.

Unauthorized reproduction, distribution, modification, or commercial use is strictly prohibited without prior written consent.

14. CHANGES TO THIS PRIVACY POLICY

Maison Élyras reserves the right to modify, revise, or update this Privacy Policy at any time without prior notice.

Any changes will become effective immediately upon publication on the Website. Continued use of the Website following any modifications constitutes acceptance of the revised Privacy Policy.

15. CONTACT INFORMATION

For questions, requests, or concerns regarding this Privacy Policy or the handling of your personal information, please contact:

Maison Élyras
Website: qtnqgf-fu.myshopify.com 
Email: info@maison-élyras.com